Venue:                        Library, NUI Maynooth

Date:                           Wednesday 26^th June 2013, 9.30 – 16.45

Course Code:            ANLTC 2013/6

Places:                       14

Cost:                           €100 (there are a limited number of places at €20 for unwaged)

Target Audience:      Library Staff who are writing, or wish to write, for publication

Description:

The workshop will cover the following

Writing:

Generating ideas; understanding the types of writing that different publications require; identifying appropriate data sources to use as evidence/results in articles/posters; identifying appropriate publishing outlets; initiating contact with editors/publishers; structuring/outlining a piece of writing; creating an abstract; developing a body of text; ensuring style and flow in writing; drafting and redrafting; editing and self-critiquing your work and the work of peers; developing productive writing habits etc.

Publishing & Disseminating Your work:

Submitting your work to an editor/publisher;  the editorial/peer-review process; maximizing the visibility of your publications –  institutional repositories, Slideshare, Google Scholar, Mendeley, Academia.edu, Twitter and other networking tools

Learning Outcomes
By the end of the course participants will

• Have drafted an article or other piece of writing
• Understand the mechanics of writing (including structure and style)
• Know more about the publishing process
• Know more about increasing the visibility of their publications
• Have developed increased confidence and motivation to write

Presenter: Helen Fallon is Deputy Librarian at the National University of Ireland Maynooth.  She has published extensively. http://www.mendeley.com/profiles/helen-fallon/

Following the workshop, there will be an option for participants to become part of an academic writing group if they wish.  This group will interact online and meet in person at the end of October.

Programme

Application Form

Course Code: ANLTC 2013/05

Date: Thursday 13^th June, 10.30-16.30

Description: SCONUL has been collecting and publishing statistics from UK university libraries since 1987, with the aim of providing sound information on which decisions can be based.  More recently, a number of Irish libraries have made a concerted effort to complete and submit their statistics for inclusion in the SCONUL Annual Library Statistics publication and website.  The statistical questionnaire forms the foundation of all SCONUL’s statistical reports and services.  Libraries who submit SCONUL statistics have a core set of metrics on library resources, usage, income and expenditure for any academic year which they can use to benchmark themselves against over 180 UK and Irish libraries.

Audience: The workshop is designed for contributors at all levels, from those who enter data into the questionnaire, to those who have responsibility for areas covered by the survey or have overall responsibility for the survey.  The course will also be relevant to those who use – or would like to use – the data for performance assessment and benchmarking.  Participants are encouraged to submit specific queries in advance for discussion at the workshop.  

Host Library: Library and Information Services, University of Limerick, Limerick

Course Location: Computer Science Building, University of Limerick – No. 8 on the Campus Map

Presenter: Claire Creaser

Fee: €120

Programme

Application Form

Date:                                   Thursday 23 or Friday 24^th May 2013            9.30-16.30

Description:     This workshop will provide a brief introduction to RDA, to establish the identity of the new approach to matters bibliographic then examine the modifications made to MARC 21 to accommodate these changes. The focus will be on MARC 21 Bibliographic.

Objectives:

During the course participants will:

• Gain an understanding of the concepts underpinning RDA

• Be aware of the principles underpinning RDA
• Have explored the use of RDA to describe items
• Understand the continuing development of RDA service.
• Recognises the RDA changes in downloaded MARC 21 records
• Implement appropriate RDA areas in MARC 21

• Be able to assess the potential impact of RDA on their information

Audience:  This course is aimed at cataloguers and library staff who are involved in the cataloguing work. It will also be of benefit to those with responsibility for the management of cataloguing departments.

Note:   The same course will be run on two consecutive days to facilitate expected demand. 

Host Library:                      National Library orIreland

Course Location:              South Training Room,TrinityCollege Library

Presenter:                          Keith Trickey

Keith is lead trainer with Sherrington Sanders and was a senior lecturer atLiverpoolJohnMooresUniversity. He has been involved in information work for over thirty years and he has been designing and delivering training for over twenty years. Keith is known for his enthusiasm and humour when dealing with complex topics, making the content more readily available to participants. Recent clients includeUniversityofLeiden, CyMAL, NICE,UniversityofManchester,AstonUniversityand LAI CMG.

Fee:                                       €100 ANLTC/ CMG /€120/ €80 Unwaged

Important Note ; This a joint training session with LAI CMG  reservations can be made directly online using the following link http://www.supersaas.com/schedule/LAICIG/RDA

Programme

 Course Code:            ANLTC 2013/3

 Date                            Tuesday 7^th May 2013, 9.30-16.30

 Description:               In these times of economic downturn and budget cutbacks it is very important that libraries demonstrate value for money and show evidence of impact on student learning and research.  Capturing and analysing usage data helps libraries to focus services in areas that will have the highest impact, thus supporting institutional objectives and strategies. Usage data, both quantitative and qualitative, can also show how libraries positively influence skills and competencies, and attitudes and behaviour of users.

 Objectives:               

• To raise awareness amongst CONUL libraries about assessments and impact initiatives both in the UK and Ireland.
• To encourage CONUL library staff to share best practice in relation to library impact and assessment.

Audience: Library Staff who collect and analyse library usage data to evaluate services and library staff who are directly involved in delivering those services to users. 

 Host Library: University College Dublin Library

 Venue:  North Training Room, Berkeley Library, Trinity College Dublin, Dublin 2.

 Places:           35 – 40

Cost:               €100

 Presenters:     

Jo Aitkins is Head of Public Services for the University of Leicester Library Jo and is responsible for the “front of house” services, student feedback and quality, including leading on the Customer Service Excellence Award.  She was part of the senior management team involved in the remodelling of the David Wilson Library. Highlights with Leicester have included successfully opening the Library on April Fool’s day!; the official opening by the Queen; and the work of the library staff being recognised with the 2012 THE Award for Outstanding Library Team.  Prior  to this  Jo was in the North East of England where she studied librarianship and later strategic management and began her career working in public libraries in Durham and Gateshead before moving into academic librarianship at Sunderland University. Throughout various roles which have also involved school libraries, community librarianship and customer services her interest and drive has always been the needs of library users and the quality of the service they receive.

Ellen Breen is Sub-Librarian, Head of Information & Public Services at DCU Library. She is Chair of the Consortium of National and University Libraries (CONUL) Advisory Committee on Information Literacy and a member of the Executive Committee of the All Ireland Society for Higher Education (AISHE).

Peter Corrigan is currently Head of Organisational Development and Performance at the James Hardiman Library in NUI Galway. Peter commenced his library career in UCD Engineering Library as an Assistant Librarian. He left academia to work in industry before re-joining UCD, in the Medical Library in the mid 1980′s. He later returned to industry to work in the pharmaceutical and software sectors. He came to NUI Galway in 1993 as a sub-librarian in charge of Library Systems and assumed his current role in 2010. A Maynooth Arts graduate, Peter credits curiosity and his passion for technology for keeping him ever-tantalised and excited about modern librarianship.

Lorna Dodd is currently College Liaison Librarian for the College of Human Sciences and the College of Science at UCD Library. She is responsible for the measurement and evaluation of library delivered information literacy programmes at UCD. Lorna has developed an expertise in information literacy and how it is impacted by non-traditional teaching methods such as enquiry and problem based learning. She has published several journal articles, book chapters and conference papers on information literacy.

Dr Jonathan Drennan is a lecturer at the School of Nursing, Midwifery and Health Systems, University College Dublin (UCD). He holds a PhD and master’s degree in education from UCD, a postgraduate diploma in statistics from Trinity College Dublin and a bachelor’s degree in nursing from the University of Ulster. He has published a number of papers on higher education in leading international journals including: Studies in Higher Education, Journal of Advanced Nursing, Advances in Health Sciences Education and Assessment and Evaluation in Higher Education. In total Dr Drennan has published over 60 academic papers and book chapters. His specialization is on the impact and outcomes of the master’s degree for health professionals. He has extensive experience of large-scale research projects having worked as principal investigator and co-applicant on a number of nationally and internationally funded studies. He was the co-principal investigator in a European Science Foundation/Irish Research Council for the Social Sciences funded programme of research entitled: The Academic Profession in Europe: Responses to Societal Change. He chairs the survey design group, which is involved in the development and testing of the Irish National Student Survey. The Irish National Student Survey is being developed in partnership with the Higher Education Authority, Irish Universities Association, Institutes of Technology Ireland and the Union of Students in Ireland.

Ciara McCaffrey is the Head of Administration in the Glucksman Library at the University of Limerick.   She coordinates the administrative functions in the library, namely HR, Finance, Quality, Performance Assessment, Management Information, Communications, Legislative Matters and Projects.  She coordinates LibQUAL, the SCONUL statistics and other performance measurement activities. Ciara has a keen interest in the area of metrics, library assessment, and evidence based librarianship, and in 2012 chaired a CONUL Task & Finish Group on Metrics, which produced a report outlining the current situation and future direction for metrics and assessment in Irish libraries.  She has been a librarian for 18 years, ten of which have been in the University of Limerick, with her early career beginning in Trinity College Library.

Graham Stone is Information Resources Manager at the University of Huddersfield, responsibilities include the library information resources budget and management of the Acquisitions and Journals and E-Resources Teams. He also manages the University Repository and University of Huddersfield Press initiative. Graham has managed a number of JISC funded projects including the Library Impact Data Project and the Huddersfield Open Access Publishing project. He is UKSG Publications Officer and member of the Insights journal editorial board, the Electronic Information Resources Working Group (EIRWG), the PALS metadata and interoperability working group, the OAPEN-UK Steering Group and chair of the JISC Collections Journal Archives Advisory Board. He is currently undertaking an EntD at the University of Huddersfield, which is looking at the viability of the University Press as an Open Access publisher.

Application

Programme

 Course Code:            ANLTC 2013/2

 Date                            Thursday 21^st February 2013, 9.30-16.30

 Description:               This course will explore using print and online media effectively to market

                                    Library Services

 Objectives:               

• During the course participants will
• Learn how to define clear messages for internal and external audiences
• Develop skills in writing clear imaginative short pieces of text
• Discover how to construct a press release
• Gain insights into how social media can be used to advertise resources and events
• Discuss how to develop a media strategy
• Examine how to archive and disseminate coverage of library events in the media

 Audience: Library Staff who wish to use the media (print and electronic) more effectively to market and publicise their library services

 The course will be very participative and will include practical exercises which can be based on specific promotional / media campaigns in which participants are or will be involved.  To facilitate effective practical group work the maximum number of participants is limited to 16.

 Host Library: NUI Maynooth, Co. Kildare

 Venue:  Media Room 5, Kairos Communications –Moyglare Road, Maynooth.

            http://www.kairoscomms.ie/contact.html

 Places:           16

Cost:               €120

 Presenter:      Simon Devilly is a media and communications consultant; over the past fourteen years he has devised and delivered training in public relations, media skills, presentation skills and lobbying for change to a wide range of clients many of them in the community, voluntary and social affairs sectors in which he has a particular interest.

He teaches Journalism and Radio Production at NUI Maynooth and Dublin City University.

Application

Programme

Course Code:             ANLTC 2012/01

Date:                           Friday 23rd March 2012                      0930-1630

Description:               Library staff are often faced with the task of making a presentation. Do you want to change the way you present information and use a more interactive digitally enhanced fun way to do the job? Do you want your presentation to be more visually interesting, unique and engaging? If so, then this course is for you!

The course is designed to teach participants how to use the Prezi software to make outstanding presentations that are different and as an alternative to PowerPoint slideshows. Using a canvas and a unique Zooming User Interface Prezi allows you to present your ideas in a non linear way, to tell a story or present a mind map of complicated concepts. You can insert text, images, files, or embed videos from You Tube as well as turn your PowerPoint presentations into Prezi.

Training documentation and links to useful websites will be provided on the day.

By the end of the course participants will have:

• in-depth knowledge of the Prezi software
• hands-on experience of using Prezi
• the ability to create a Prezi from scratch
• the skills to enhance a Prezi presentation with advanced tools and techniques
• an account in the cloud to store and share your prezis
• the experience of presenting with Prezi

Audience:                   The course is directed at library staff who make presentations as part of their role. Participants will be asked to register for a prezi account (educational) in advance of the course.

Note:               Numbers are limited on this course

Host library:               Dublin Institute of Technology

Course Location:       Training Room 1, DIT Library,Aungier St.Dublin 2.

http://www.dit.ie/tools/locations/

Presenter:       Vincent Farrell, Learning Development Officer,

Learning Teaching and Technology Centre, DIT

Handling Enquiries Remotely: effective enquiry answering by voice and text based media

Course Code:    ANLTC 2012/02

Date:                  Tuesday 24^th April 2012

Description:     When responding to enquiries by phone, email, text etc, we are deprived of nearly all the clues we take for granted face-to-face. With no eye contact, facial expression or body language – and frequently no tone of voice – it’s vital to manage communications with the enquirer effectively. The risk of misunderstanding or offence is high; customers tend to be more impatient, and it’s very easy for them to take their query elsewhere.

Designed for experienced enquiry handlers within the organisation, this programme draws on good contact centre practice to demonstrate the special techniques needed in managing and operating a remote enquiry service. It includes extensive use of group practical work and an emphasis on branding, presentation and customer care.

By the end of the programme attendees will have:

• considered the differences between face-to-face and remote enquiry handling
• assessed the requirements for operating an effective remote service
• practised receiving, responding to and reporting back on enquiries by phone and email
• developed customer care strategies to keep the enquirer on-side
• learnt how to deal with enquiries effectively

Audience:    This programme will be of benefit to staff who deal with enquiries by phone, email, text or instant messaging. Managers who operate or are developing a remote enquiry service will also benefit. Anyone who needs to discover the challenges of dealing with enquiries when the enquirer is not present will also find this programme valuable.

Presenter:    Tim Buckley Owen.  Tim is the author of the classic textbook ‘Successful
Enquiry Answering Every Time’ (Facet Publishing, 6th edition due 2012).  He’s had nearly 40 years’ experienceof handling enquiries – in quick reference, special enquiry work and extended desk research.

Note:                            Numbers are limited on this course

Host library:                 Dublin City University

Course Location:         Training Room 1, DCU Library, Glasnevin,  Dublin 9

Developing Your Professional Portfolio: Publishing Your Practice and Research

Course Code:   ANLTC 2012/03

 Venue:                 Glenroyal Hotel Maynooth

Date :                     Tuesday 15^th May 2012, 9.30 – 16.45

Places:                   30

Target Audience:             Library Staff who are writing or wish to write for publication and library staff who wish to hear about their peer’s library research and practice.

Description:  This seminar will provide an opportunity to:

• Hear  about published research and practice from library colleagues
• Get insights from a university librarian on the value of academic writing to both the development of the library profession and to individual professional development
• Explore using professional writing and other activities to develop a professional portfolio
• Learn from the experiences of the participants, how to:

• Craft “everyday” work experience into publishable articles for professional and  peer-reviewed journals and conference posters
• Explore how to develop an article for a peer-reviewed journal from a dissertation or
  project
• Identify which data to routinely collect from practice and determine an appropriate level of data collection to use as evidence/results in articles/posters
• Hear experiences of colleagues in dealing with a variety of journals and journal publishers
• Demystify the peer-review process
• Gain insights into which journal/conference might be “best” for your article/poster
• Explore whether to write in library journals and/or journals from other disciplines and
  whether to co-author or write alone
• Learn how to develop productive writing practices

Poster Exhibition:  Both attendees and speakers will have the opportunity to exhibit posters, if they wish, and some time will be allocated during the day for the viewing of posters.

 Programme

Academic writing bibliography

A joint use library

Collaborative writing

Plotting your way

LAI and professional development

Crafting an article

Publishing medical literature

Date:                                   Monday 14^th or Tuesday 15^th January 2013            10.00-16.30

Description:     This course provides a solid grounding in the concepts behind metadata and emphasises the main skills needed for effective metadata work. 

Objectives:

During the course participants will:

• Gain an understanding of the concepts underpinning metadata
• Learn how to deploy LIS skills in a metadata management environment
• Explore ways in which metadata can improve retrieval
• Discover the main metadata standards that are available

Audience:  This course is aimed at experienced cataloguers and professional library staff who are taking on responsibility for metadata in their work. It will also be of benefit to those with responsibility for the management of cataloguing departments.

Note:   The same course will be run on two consecutive days to facilitate expected demand.  Participants may indicate their first and second choice of dates, and while every effort will be made to facilitate first choices, this cannot be guaranteed.

Host Library:                      Mercer Library, Royal College of Surgeons in Ireland, Lower Mercer Street, Dublin 2

Course Location:              Mercer Library, Royal College of Surgeons in Ireland, Lower Mercer Street, Dublin 2 – Map to Mercer Library:  http://www.rcsi.ie/library

Presenter:                          David Haynes

David is an experienced Library and Information Professional.  He has worked across all parts of the LIS sector including: special libraries, public library services, government and health libraries, academic libraries and commercial information units as well as on information management and records management assignments.  He is author of “Metadata for Information Management and Retrieval” published by Facet and teaches metadata and taxonomy to post-graduate students at City University London and at the University of Dundee’s Centre for Archives and Information Studies (CAIS).

Fee:                                       €120

Programme

Application Form

• Liber Leadership
• General 

Course Code:   ANLTC 2012/03

 Venue:                 Glenroyal Hotel Maynooth

Date :                     Tuesday 15^th May 2012, 9.30 – 16.45

Places:                   30

Cost:                       €120  (The places allocated for the unwaged are now full 5 May 2012)

Target Audience:             Library Staff who are writing or wish to write for publication and library staff who wish to hear about their peer’s library research and practice.

Description:  This seminar will provide an opportunity to:

• Hear  about published research and practice from library colleagues
• Get insights from a university librarian on the value of academic writing to both the development of the library profession and to individual professional development
• Explore using professional writing and other activities to develop a professional portfolio
• Learn from the experiences of the participants, how to:

• Craft “everyday” work experience into publishable articles for professional and  peer-reviewed journals and conference posters
• Explore how to develop an article for a peer-reviewed journal from a dissertation or
  project
• Identify which data to routinely collect from practice and determine an appropriate level of data collection to use as evidence/results in articles/posters
• Hear experiences of colleagues in dealing with a variety of journals and journal publishers
• Demystify the peer-review process
• Gain insights into which journal/conference might be “best” for your article/poster
• Explore whether to write in library journals and/or journals from other disciplines and
  whether to co-author or write alone
• Learn how to develop productive writing practices

Poster Exhibition:  Both attendees and speakers will have the opportunity to exhibit posters, if they wish, and some time will be allocated during the day for the viewing of posters.

 Programme

Academic writing bibliography

A joint use library

Collaborative writing

Plotting your way

LAI and professional development

Crafting an article

Publishing medical literature

Course Code:    ANLTC 2012/02

Date:                  Tuesday 24^th April 2012

Description:     When responding to enquiries by phone, email, text etc, we are deprived of nearly all the clues we take for granted face-to-face. With no eye contact, facial expression or body language – and frequently no tone of voice – it’s vital to manage communications with the enquirer effectively. The risk of misunderstanding or offence is high; customers tend to be more impatient, and it’s very easy for them to take their query elsewhere.

Designed for experienced enquiry handlers within the organisation, this programme draws on good contact centre practice to demonstrate the special techniques needed in managing and operating a remote enquiry service. It includes extensive use of group practical work and an emphasis on branding, presentation and customer care.

By the end of the programme attendees will have:

• considered the differences between face-to-face and remote enquiry handling
• assessed the requirements for operating an effective remote service
• practised receiving, responding to and reporting back on enquiries by phone and email
• developed customer care strategies to keep the enquirer on-side
• learnt how to deal with enquiries effectively

Audience:    This programme will be of benefit to staff who deal with enquiries by phone, email, text or instant messaging. Managers who operate or are developing a remote enquiry service will also benefit. Anyone who needs to discover the challenges of dealing with enquiries when the enquirer is not present will also find this programme valuable.

Presenter:    Tim Buckley Owen.  Tim is the author of the classic textbook ‘Successful
Enquiry Answering Every Time’ (Facet Publishing, 6th edition due 2012).  He’s had nearly 40 years’ experienceof handling enquiries – in quick reference, special enquiry work and extended desk research.

Note:                            Numbers are limited on this course

Host library:                 Dublin City University

Course Location:         Training Room 1, DCU Library, Glasnevin,  Dublin 9

Fee:                               €120

Programme